Returns Policy

Returns Policy

We want you to be completely satisfied with your purchase. If you are not, our returns policy is designed to be as convenient as possible.

• Return Window: You may return items within 30 days of the purchase date.
• Return Shipping Costs: Returns will not be free; you will be responsible for the return shipping costs.

To initiate a return, please follow these steps:

1. Contact Us: Email us at taylorsautomotivecare@gmail.com with your order number, the item(s) you wish to return, and the reason for the return.
2. Prepare Your Return: Once we acknowledge your return request, securely pack the item(s) in their original packaging, including any accessories, manuals, and documentation.
3. Shipping: Send the return to the following address: Taylor's Auto Care, 10 Bonnyton Court, Glenrothes, Fife,  KY7 4TX

Please ensure you obtain proof of postage and a tracking number from your courier, as we cannot be held responsible for items lost or damaged in transit.

Refunds

Once we receive your returned item(s), we will inspect them to ensure they meet the return conditions. If the return is approved, we will process your refund using the original payment method within 3-5 business days. Please note that the initial delivery charges are non-refundable, and the return shipping cost will be deducted from your refund amount.

Contact Us

If you have any questions about our returns policy, please do not hesitate to contact us at taylorsautomotivecare@gmail.com. We are here to help and ensure your experience with Taylor's Auto Care is as smooth as possible.

Thank you for choosing Taylor's Auto Care!